Recherches et études de cas VitalSmarts

Le Silence Ruine Vos Projets

Une étude récente menée en France confirme que la façon de gérer des problèmes de communication dans la mise en oeuvre d’un projet conditionne pour beaucoup sa réussite.

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Culture Sécurité: Rompre la Loi du Silence

La prochaine grande avancée en matière de sécurité et de santé au travail se fera en changeant les comportements en profondeur. Il faut rompre la loi du silence.

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Silence Fails: The Five Crucial Conversations for Flawless Execution

85% of major corporate initiatives fail to come in on time or on budget because leaders fail to effectively address five common business issues.

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Silence Kills & Silent Treatment

These two popular healthcare studies reveal that communication breakdowns between healthcare professionals lead to avoidable medical errors, poor patient care, and low employee morale.

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Financial Breakup: The Four Crucial Conversations that Drive Customers Away

Research uncovered four crucial conversations that drive finance customers away along with five undiscussable challenges that affect employees’ ability to positively mitigate customer concerns.

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Managing Tech Teams

The purpose of this study was to determine whether the differences people observe between the cultures of Tech and non-Tech companies are profound enough to require a unique set of leadership competencies.

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Emotional Inequality: Skills to Minimize Social Backlash

What if your colleagues discriminated against you, just for being assertive? Unfortunately, gender bias is a reality in today’s workplace.

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Silent Danger: The Five Crucial Conversations that Drive Workplace Safety

93% of employees say their organization is at risk of an accident waiting to happen because people are either unwilling or unable to speak up.

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How to 10x Your Influence

Leaders who use multiple sources of influence are ten times more likely to produce substantial and sustainable change.

Voir l’étude de cas

Étude de Cas: Spectrum Health

Comment Spectrum Health, un hôpital de 18 000 collaborateurs aux USA a réussi à atteindre 98% de suivi des règles d’hygiènes des mains grâce à la méthode Influencer.

Voir l’étude de cas

Etude de Cas: AT&T et l’Engagement

Comment AT&T, géant des télécommunications, a pu réduire de 30% ses coûts de facturation grâce à la méthode Conversations Cruciales.

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Crucial Moments in Management

The Last Decade of Crucial Conversations Research.

Voir la publication

Is corporate Depression Putting Your Recovery at Risk ?

The vast majority of leaders are putting their companies’ futures at risk at this very moment with the same miscalculation.

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Catastrophic Conversations

The Top 5 One-Sentence Career Killers & How to Recover When You Commit One: nearly every employee has either seen or suffered from a catastrophic comment.

Voir l’Ebook

Culture 2.0: Leveraging Culture for Breakthrough Results 

The speed of innovation, the diversity of customers, the global market for talent, and the values of the Millennial workforce all demand different ways of working.

Voir l’étude de cas


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