Découvrez l’ensemble de nos vidéos sur notre chaîne Youtube ainsi que sur la chaîne officielle VitalSmarts !
Découvrez nos webinars “On demand”. N’oubliez pas le pop corn !
Catastrophic Conversations at WorkHave you ever thought it was safe to speak up in a meeting, but it wasn’t? Have you ever tried to ask for help only to earn a reputation as a complainer? Join authors Joseph Grenny and David Maxfield as they reveal the top five most catastrophic workplace comments and how to recover should you ever make one. |
The Power of Stories: Leadership Lessons from Kerry PattersonBestselling author Kerry Patterson sits down with Emily Hoffman, Vice President of Development and Delivery at VitalSmarts, to discuss the power of stories and the research behind using narrative as a leadership tool. |
Better Together: Why Dialogue and Accountability Make the Perfect PairLearn how combining dialogue and accountability skills enable people in organizations to surface the best ideas, make the highest quality decisions, and handle gaps in performance. |
Level Up: Influence to Get You from Here to ThereJoin bestselling authors and thought leaders Joseph Grenny and Marshall Goldsmith as they discuss how to recognize habits that might hold you back and how to develop the unique influence skills that will help you translate good ideas into stellar results. Recommended for leaders! |
Five Crucial Conversations at the Heart of Customer-Centric OrganizationsEach employee who witnesses bad customer service and fails to speak up costs the company $54,511 per year. Bestselling author David Maxfield shares the research and teaches principles for building a customer-centric organization. |
4 Crucial Skills to Create a High Performance CultureLearn the crucial skills for creating a “High Performance Culture” by deploying your own “Cultural Operating System.” |
Donner un feedback peut s’avérer anxiogène. Il suffit parfois d’un mot, d’une façon d’aborder le sujet ou même d’un moment mal choisi pour que l’intention de feedback soit source de malentendus ou envenime les relations. Voilà pourquoi il est essentiel pour chacun de savoir donner du feedback. Lors de ce webinar, nos experts vous apporteront toutes les clés d’un feedback réussi – efficace et constructif.